Fair Usage Policy
Last Updated: 7/18/2025
Overview
At Everything.dog, we believe in providing exceptional value while maintaining a sustainable service for all our users. Our Fair Usage Policy ensures that everyone gets access to our core features while providing premium tools and capabilities for pro account holders.
Core features are always free - including EVA AI chat, health diary, and reminder system. Pro accounts unlock our full suite of AI analysis tools and premium features.
Free Account Features
Every user gets access to these essential dog care tools at no cost:
Always Free
- EVA AI Assistant: Unlimited chat with our AI veterinary assistant
- Health Diary: Track your dog's daily activities, moods, and milestones
- Reminder System: Set up vet appointments, medication, and care reminders
Pro Account Benefits
Pro account holders get access to our complete Everything.dog experience, including AI analysis tools and premium community features. Pro accounts include fair usage limits to ensure optimal performance for all users.
AI Analysis Tools
- Monthly Limit: Up to 60 AI analysis scans per month
- Per-Image Pricing: Each image you submit counts as one scan
- Reset Date: Your scan count resets monthly on your subscription anniversary
What Counts as a Scan?
Each image you submit for AI analysis counts as one scan. Pro features include:
- Body Condition Score (BCS) analysis photos
- Mood detection images
- Treat and food safety scans
- Health symptom analysis photos
- Poop health analysis images
- Allergy and injury checker photos
- X-ray image analysis
- Breed identification photos
Additional Pro Features
Beyond AI analysis tools, pro accounts unlock:
- Community Access: Share updates, photos, and connect with other dog parents
- Recipe Collection: Access to healthy meal and treat recipes
- Expert Content: Read articles, tips, and advice from veterinary professionals
- Smart Recommendations: Get personalized care suggestions
- Priority Support: Faster response times for customer support
- Advanced Analytics: Detailed health trends and insights
Our Commitment to Fairness
🎯 Transparent Pricing
No hidden fees or surprise charges. You always know exactly what you're getting and what it costs.
📊 Clear Usage Tracking
Your remaining scans are always visible in the app, so you're never caught off guard.
🔄 Simple Subscription
One simple pro subscription gives you access to all features with generous usage limits.
🏥 Emergency Priority
Health emergencies are never blocked - we'll always help you assess urgent situations.
Abuse Prevention
To maintain service quality and prevent abuse, we monitor for:
- Automated or bot-like usage patterns
- Commercial use of our consumer service
- Sharing accounts across multiple users
- Attempts to circumvent usage limits
Fair Play Promise: We only take action against genuine abuse. Normal, enthusiastic use of our tools within the fair usage limits is always welcome and celebrated!
Questions or Concerns?
We're committed to making Everything.dog accessible and valuable for every dog parent. If you have questions about our Fair Usage Policy or need help understanding your usage limits:
- Contact our support team through the app
- Email us at support@everything.dog
- Check our FAQ section for common questions
Remember: Our goal is to help you provide the best care for your dog. The free tier gives you essential tools to get started, while pro accounts unlock the full potential of AI-powered pet care. We believe this approach provides great value while allowing us to continue improving and expanding our services.